Cancellation & Refund
Cancellation & Refund Policy
At My Purple Boutique,Beyond Empower we strive to make your shopping experience hassle-free. Here’s everything you need to know about our cancellation and refund process:
1. Cancellation Policy
- Orders can only be canceled before they are dispatched.
- Once dispatched, cancellations are not possible.
- If you wish to cancel an order, please contact our Customer Support Team immediately.
2. Refund Policy
- Damaged or Wrong Items:
- If your order arrives damaged or if the wrong item is delivered, please provide an unboxing video as proof.
- Once we verify the issue, we’ll process your refund or send a replacement.
Return Timeline:
- All returned products must be in their original condition with tags and packaging intact.
- Refunds or replacements will only be processed after the returned item is inspected.
